Netherlands Service
The Holland SIM card, combined with an international mobile phone, is the most simple and economical solution for staying in touch while in Holland. ALL incoming calls, regardless of their origin, are FREE! Pay the local rate for local calls and use a mobile phone in Holland like you do at home. Since this SIM card is prepaid, there are no monthly fees and no need for a contract.
Benefits:
- 10 EUR ($13.00 USD) starter credit.
- A local mobile phone number in Holland
- FREE incoming calls
- Voicemail
- Text messaging
- No yearly contract, monthly charges or credit check.
Rates
Domestic calls
Domestic rates are per minute for outgoing calls.
All incoming calls are free, regardless of where they originate.
The default pricing plan is call the Piek & Dal, this may be changed for free once a month. More frequent changes will incur a 5 EUR charge per change.
Piek & Dal Plan (Default)
| Calling to | Peak per minute rate |
Off-pear per minute rate |
| Landlines | 0.45 Euro ($0.50 USD) |
0.10 Euro ($0.11 USD) |
| Mobile phones | 0.45 Euro ($0.50 USD) |
0.20 Euro ($0.22 USD) |
Vast (fixed line) & Mobiel
| Calling to | Peak per minute rate |
Off-pear per minute rate |
| Landlines | 0.35 Euro ($0.40 USD) |
0.35 Euro ($0.40 USD) |
| Mobile phones | 0.35 Euro ($0.40 USD) |
0.35 Euro ($0.40 USD) |
International calls
International rates are per minute for outgoing calls while in Holland .
All incoming calls are FREE!
| Calling to | Per minute rate |
| North America | 0.80 EUR ($0.88 USD)* |
| Western Europe | 1.00 EUR ($1.10 USD) |
| Europe | 0.75 EUR ($0.82 USD) |
| Rest of the world | 1.75 EUR ($1.90 USD) |
Coverage
Activating your service
Your mobile phone number is printed under the last bar code on the reverse side of the O2 packaging and begins 064. It may also be found printed on the envelope containing your SIM card as well as below the actual SIM card in the section titled "Het mobiele nummer is:"
To activate your service:
- Travel to Holland.
- Be sure that the battery is adequately charged.
- Insert the SIM card into your GSM phone*.
- Turn your phone on.
- Enter the default Pin 0000 (4 zeroes)^
- Start calling.
* You will need to snap out the thumbnail sized SIM card along the perforated edge of its holder and then insert the SIM card into your international mobile phone with the gold contacts of the SIM card facing the metal contacts of your mobile phone.
^Your phone may or may not prompt you for a PIN code. The PUK is only required to unblock your phone if you enter in a PIN code incorrectly 3 times. Follow your mobile phone manual instructions to correctly use the PUK to unblock your phone along with PIN2.
Making and receiving calls
How to make a call
To make an international call from your Holland mobile phone dial 00 (or +), followed by the country code (1 for the US), area code and phone number.
How family and friends call you
Family and friends need to dial the international prefix, the country code 31 and your mobile phone number, omitting the leading 0 (zero)
For example, when calling from the United States, callers need to dial 011 31 and then your mobile phone number.
Recharging your account
To add credit to your Holland SIM card, you will need to purchase recharge vouchers, also called Airtime vouchers.You will find these vouchers at most convenience stores, tabac shops and petrol stations in Holland. They may be purchased in 2 denominations: 10 and 20 Euros.
To recharge your account:
- Purchase a recharge voucher.
- Scratch off the grey protective layer to reveal your 14 digit voucher code.
- Dial 1224.
- Follow the prompts to enter your voucher code.
- Start calling
Do not purchase another Holland SIM card when your credit is depleted! You only need a recharge voucher!
Contacting Customer Service
Customer service for your Holland SIM card is available 24/7 by dialing 1244 from your Holland mobile phone.
Service life
Each recharge extends the validity of the SIM card for 12 months from the date of the recharge.
If you do not recharge your SIM card within 12 months, your mobile phone number will be recycled and any remaining airtime credit will be forfeit. To get connected again you will be required to purchase another SIM card.
Handset compatibility
This SIM card requires an unlocked international GSM mobile phone. If you do not have your own suitable handset, we have several models available for your review and consideration. Please click here for more information.
If you have difficulty using the service in your handset, please contact Customer service